Meet Welly — your always-on AI

to help your customers & team.

WellyOn answers your customers across web chat, Telegram, SMS and email — trained on your docs and handing off to a live agent when it matters. One AI teammate for Support, Sales and Product — every channel, never offline.

Web chat Telegram SMS Email Live agents
WellyOn
Welly On
Helping the Support team
I was charged twice this month — can you help?
Message Welly…

One Welly to rule them all.

Every message — web chat, Telegram, WhatsApp, LinkedIn, Viber, SMS, email — flows into a single AI teammate. Welly answers, takes action, and loops in a human when it matters, so Support, Sales and Product all work from one place.

Welly
Welly · one AI, every channel
Web chatTelegramWhatsAppLinkedInViberSMSEmailBroadcastsClickUp / JiraLive agents

Support

Resolve issues 24/7 and escalate cleanly.

  • Instant answers from your docs & past tickets
  • Hands off to a live agent with full context
  • Files a ClickUp / Jira ticket from the chat

Sales

Qualify, answer pricing, and book the call.

  • Answers plan, pricing & comparison questions
  • Captures leads and routes to a rep
  • Broadcasts offers across web, email & Telegram

Product

Turn questions into signal and self-serve docs.

  • Trained on PDFs, docs & screenshots you upload
  • Surfaces what users ask about most
  • Exposes transcripts & events via API

Live in five simple steps

From sign-up to monitoring real conversations — no engineers, no months-long rollout.

1

Sign in

Create your WellyOn account and add your first website in under a minute.

Sign in
2

Set up your company data & files

Upload your docs, PDFs, FAQs and screenshots. Welly reads everything — vision included — and learns your real product.

Set up your company data & files
3

Connect the script

Paste one snippet into your site (or connect Telegram, SMS and email). The widget is live instantly — no rebuild.

Connect the script
4

Create your agents

Invite teammates as live agents, give them AI avatars, and let Welly hand off to the right person with full context.

Create your agents
5

Monitor everything

Watch conversations, agents and customers in real time — with analytics, delivery stats and notify-me alerts.

Monitor everything

Product Pillars

WellyOn is the AI that turns your ideas into automations, without a single line of code.

One assistant across every channel
Omnichannel

One assistant across every channel

Welly answers on web chat, Telegram, SMS and email from a single brain — your customers pick the channel, you keep one inbox.

  • Web · Telegram · SMS · Email
  • Shared history & context everywhere
  • Media & files supported both ways
Trained on your real product
Knowledge base

Trained on your real product

Upload PDFs, docs and images. Welly reads them — vision included — and answers from your actual product knowledge, not guesses.

  • PDF · DOCX · TXT · images
  • Vision reads screenshots & diagrams
  • Re-train any time, instantly live
Seamless hand-off to a human
Live agents

Seamless hand-off to a human

When it matters, Welly passes the conversation to a live agent with full context — the visitor never repeats themselves.

  • Instant AI-to-human handoff
  • Whole transcript & profile carried over
  • Agents collaborate, whisper & transfer
AI that walks users through your product
Guided demos

AI that walks users through your product

Welly learns your product flows and guides users step by step — highlighting the exact buttons to click so onboarding just happens.

  • Interactive, highlighted product tours
  • AI copies your real flows
  • Searchable docs inside the widget
A face for your brand, 24/7
AI avatars

A face for your brand, 24/7

Give your agents lifelike AI avatars that greet customers around the clock — present even while your team sleeps, without losing your business face.

  • Lifelike talking-head avatars
  • Always-on, on-brand presence
  • Builds trust from the first hello
Status Page

Turn incidents into trust

A public, branded status page with per-service uptime and an incident timeline. Record an incident once — your page, subscribed clients (email/SMS/Slack/Teams), the chat widget and the AI all update automatically, in each client’s language.

  • Record once → everyone affected is notified, then told when it’s fixed
  • Invite tech members to post & manage incidents
  • Per-service 90-day uptime · “3rd-party” labelling · workarounds
  • Chat widget + AI become incident-aware
Incident recorded once
Public status page
Subscribed clients
Chat widget + AI
Support team

One record · everyone informed · in their language

AI-guided product demos
Live demos & onboarding

Welly learns your product and onboards users for you

Record a live demo and the AI copies your real product flows — then walks each new user through the exact steps, highlighting what to click. Onboarding stops being a support ticket.

  • AI mirrors your product flows into guided, step-by-step tours
  • For complex products, build full end-to-end demos
  • Ready-made Sales, Product & Support docs — generated for you
  • Complete documentation lives in the widget: users read, search & find it instantly
AI avatars

Build trust — never lose your business face

Give every agent a lifelike AI avatar that greets your customers with a real, on-brand presence. They stay with your clients around the clock — even while you're sleeping — so your business always shows its face.

  • Generate realistic avatars for each of your agents
  • Always-on: present with customers 24/7
  • A consistent, trustworthy face for your brand
  • Lip-synced talking-head replies from your AI
AI avatar agent
Online · replying now

Simple, transparent pricing

Start free, upgrade when you need more

Need more? Add extra websites or requests anytime.

Start building a smarter product experience

Scan, record, document, automate, and deploy — all in one platform. Free to start, no credit card required.