Terms of Service

1. Acceptance of Terms

By accessing or using WellyOn ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

WellyOn is an AI-powered product guidance platform that helps website owners provide intelligent assistance to their users. Our Service includes:

• Website scanning and content indexing through our Chrome extension
• AI-powered chat widget for user assistance
• Analytics and insights dashboard
• Custom knowledge base management

3. Account Registration

To use our Service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

4. Subscription and Billing

WellyOn offers various subscription plans. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Automatic renewal unless cancelled before the renewal date
• Usage limits based on your subscription tier
• Price changes with 30 days notice

Refunds are handled on a case-by-case basis. Contact support for refund requests.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for spam or unsolicited communications
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Service without authorization

6. Your Content

You retain ownership of the content you provide to the Service (website data, custom guides, etc.). By using the Service, you grant us a license to:

• Process and store your content to provide the Service
• Use your content to generate AI responses for your users
• Create anonymized, aggregated data for service improvement

You are responsible for ensuring you have the right to use and share the content you provide.

7. AI-Generated Content

The AI responses generated by our Service are based on the content you provide and are intended to assist your users. Please note:

• AI responses may occasionally be inaccurate or incomplete
• You should review and customize AI responses as needed
• We are not responsible for decisions made based on AI-generated content
• You are responsible for the accuracy of information on your website

8. Intellectual Property

The Service, including its design, features, and technology, is owned by WellyOn and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Third-Party Services

Our Service integrates with third-party services (payment processors, AI providers, etc.). Your use of these services is subject to their respective terms and policies. We are not responsible for third-party services.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.

12. Indemnification

You agree to indemnify and hold harmless WellyOn and its employees from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

13. Termination

We may suspend or terminate your account if you violate these terms. You may cancel your account at any time through the dashboard. Upon termination:

• Your access to the Service will end
• Your data will be deleted according to our Privacy Policy
• You remain responsible for any outstanding fees

14. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

15. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]